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Депозит

Deposit Renting a car, the lessee leaves a deposit in cash. The value of the deposit varies according to the rented class of the car as follows:

Car Deposit class Депозит (с карта или в брой)
Budget/Backpacker (Renault Clio, Citroen C4, Peugeot 208) 150 €
Sportscar (Opel Astra, Skoda Fabia) 200 €
Compact (Renault Fluence or similar) 200 €
Minivan (Opel Zafira, Renault Grand Scenic, Ford B-Max) 200 €
Jeep (Chevrolet Captiva) 250 €
Chevrolet Captiva 250 €

Insurance

Insurance is included as well as a limitation of liability for damages + theft up to the amount of the deposit. The insurance does not cover damage to tires, rims, windows, chassis and interior. Additional insurance covering the mentioned possible damages can be requested additionally. The interior of the car is not included in any of these insurances. The client can pay the Full protection fee, which gives him the following rights: Prices of full protection in the period: 1.10-31.3-1.5 euro/day 1.4-30.10 -7 euro/day/No matter the class of the car Refund of the deposit in case of damage or theft, including damage to tires, rims, windows and chassis. A replacement vehicle in case of damage, fire or theft. Free roadside assistance in case of damage or fire on the territory of the Republic of Bulgaria. Exemption from payment of an administrative fee in an accident. The “Full protection” fee does not cover damage to the interior of the vehicle.

What is the minimum rental period?

Minimum rental period: 24 hours. If the car is returned after the expiration of the rental period specified in the contract, without notice, the lessee will be charged as follows: up to 4 hours – price for one rental day; Up to 8 hours – price for two rental days; Over 8 hours – price for three rental days.

What are the conditions for rent from 1 to 3 days?

For rents with a duration of 1 to 3 days, the price includes 250 km mileage per day. Each additional kilometre is charged at 0.10 euro/km.

What are the payment methods?

Credit cards are accepted: Visa, MasterCard, Maestro, as well as cash payment.

What are the requirements for the driver?

21 years. Drivers must have a flawless driver’s license of minimum 3 years. Required documents: Passport or ID card, driver’s license and blue coupon.

What does a young driver mean?

Drivers under the age of 21 or those with less than 3 years of experience are required to pay an additional charge “young driver” and a double deposit. Restrictions are possible.

What is the overtime service fee?

If the vehicle is rented or returned to overtime, a fee of EUR 20 is charged. Working time: Monday – Sunday 09:00h – 19:00h. On public holidays – Easter, Christmas (24.12, 25.12, 26.12), New Year’s Eve (31.12, 01.01) The fees are as follows – 09:00-19:00 – 20 euro; 19:00-09:00 – 35 euro. Cancel and amend booking Reservations can be canceled and changed free of charge at the latest 72 hours before the rental starts. For changes/cancellations of reservations made later than 72 hours before the start of the rent is charged a fee of 20% of the final price rent. In case of no-show, the customer pays a no-show fee of 20% of the total rent price. All prepaid when making a reservation will be refunded if an alternative car cannot be provided. The return of the prepayment on the canceled reservation is made within 14 working days only and only on the card with which the payment is made

Fuel:

The car is provided with a full tank of fuel. The cost of fuel is covered by the lessee. In case the car is returned with less fuel than is rented, the missing fuel is paid at 1.40 euros per liter, as well as a fee of 10 euros at the end of the rent.

Liability of the lessee:

In case of damage during the rent, the liability of the lessee is up to the amount of the deposit. The lessee may request additional insurance, which will reduce its liability to 0 in case of damage or theft. Please note: In case of damage or theft, the lessee is obliged to provide all necessary documents (minutes, etc.) by traffic police and to return the keys and documents to the car. Otherwise, the tenant is responsible for the full amount of damages, or the insurance value in case of total damage or theft.

Lost documents, keys, registration number:

А fee of 250 euro is charged (incl. loss of CD/radio panel). The tenant is fully responsible for partial theft, loss of parts and accessories.

Off-border:

Exiting outside the border of the country is not allowed Privacy Policy This privacy policy applies to the services provided by Bulgaria Bai Kar Ltd. and the use of the Www.bbcrentacar.com website as well as all websites, domains, applications and products owned by the company. As a registered data processor to the Commission for Personal Data Protection (PDPC), our main purpose is to ensure the protection of the information voluntarily provided by you through practices that exceed the minimum legal requirements

Information we collect:

Personal information collected and processed using the “Car Rental” service – Physical identity (names, LK/passport number, date of validity, country of issue, date of birth, full and exact address, telephone for contact, Copy or photo of the driver’s license and partial data about the Cor. Card with which a deposit has been made to use the service. Processing is necessary for the performance of obligations under contract to which the natural person to whom the data relates is a party, as well as for acts prior to the conclusion of a contract. The need to collect personal information is also required by the fact that, in certain circumstances, the authorities of the public authorities have a legal basis for requiring personal identification information. Personal information provided by you when using our website and subscribing to services – names, date of birth, email. Examples of these services are e-mail campaigns or events. The provision of this data is voluntary, but part of our services are not available if you do not provide this information. Aggregated data. This data is generated by our system while monitoring website traffic. This information does not identify you and is not associated in any way with any personal information you may have provided.

Sharing information with third parties:

Personal data shall be provided to third parties only upon receipt of written consent from the person to whom the data relate. Without the consent of the person, personal data may be provided to third parties in cases where we are required to provide the information to public authorities who have a legal basis to request such information. Aggregated data is not shared with third parties, such as advertisers and business partners.

What is the personal information provided for:

We collect information that helps us to offer you the best possible and personalised service, as well as information for which we are normatively obliged under the Bulgarian legislation.

Your personal information may be stored and processed for the following purposes:

To book a car – in an office, by phone or online. To provide you with the “Car Rental” service at the conclusion of a rental contract. To process the transactions you can make in connection with renting a car. In cases where we are obliged to provide information to State institutions. To offer you the information that is most accurate to you and your interests. To perform marketing campaigns, promotions and market research.

Cookies:
The Web site, the online services, the interactive applications, the electronic communications and the advertisements of “Bulgaria Bai Kar” Ltd. may use cookies and other technologies such as pixel tags. These technologies help us to better understand consumer behaviour, to understand which parts of our website they have visited and to facilitate and measure the effectiveness of ads and searches on the internet. Information collected by cookies and other technologies we consider to be non-personal information. However, because local laws consider the addresses of Internet protocols (IP) or other similar identifiers for personal information, we also consider these identifiers for personal information. Similarly, when non-personally identifiable information is combined with personal information, for the purposes of this privacy policy, we treat the combined personal information. If you want to disable cookies, ask your provider to find out how to do this. Please note that you will not be able to use certain features on the website of “Bulgaria Bai Kar” Ltd. after disabling cookies. Like most Web sites, we automatically collect certain information and store it in log files. This information includes Internet Protocol (IP) addresses, type and language of the browser, Internet service provider (ISP), referral pages and output pages, operating system, date/time timestamp, and KLIKSTRIJM data. We use this information to understand and analyze trends in order to administer the site, to learn more about the behaviour of users of the site, and to gather demographic information about our user base as a whole. “Bulgaria Bai Kar” Ltd. can use this data in its marketing and advertising services.

Retention period of personal data:

The term for storage of personal information provided is 4 years and 6 months, which is justified by article 82, paragraph 4 of the AVSA and article 80 and 81 of the SP in relation to article 189 ZDVP. Upon expiration of this period, the information is automatically deleted. Right of access to information: Each client has the right at any time of processing to request information about the personal data collected and processed, and to request the blocking or destruction (deletion) of personal data collected for it. Deleting personal data can be done by filling out a form. If the deletion contradicts to legal or contractual retention obligations or other regulated reasons, instead of deletion, only blocking of the data will be carried out, and a reasoned refusal shall be sent to the customer. For more information please contact us at office@bbcrentacar.com or by phone. Card payments All data on the maps are entered into the platform of Oblužvaŝata Bank-DSK Bank part of OTP Group The company and the website in no way store or process the customer’s bank or payment data. Upon cancellation of the reservation, the prepaid payments are refunded only and only on the same bank card through which the payment has been made within 14 days.

Плащания с карти

Всички данни на карти се въвеждат в платформата на облужващата ни банка- банка ДСК част от OTP group

Фирмата и сайта по никакъв начин не съхраняват и не обработват банкови или разплащателни данни на клиента.

При отказ от резервация направените предплати се възстановяват само и единственно по същата банкова карта чрез която е извършено плащането в срок от 14 дни.